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What’s your experience on the response time of OxyMade tech support? Sent a requ

What’s your experience on the response time of OxyMade tech support? Sent a request 3 days ago. Is that maybe just normal that it takes a long time to get an initial response?



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Mega Design Set - 500+ Blocks

5 Comments
  1. Per-Kristian says

    It sure is something they need to work on imo.

  2. Adam says

    Interesting. I’ve only had to use support twice and both times I got the issue resolved within hours.

  3. Anvesh says

    Hello Fannar,

    Can you send me your query to me as a private message? Seems we didn’t get your ticket in our system.

  4. Anvesh says

    We reply to tickets usually in hours (Indian timings). I just checked, and found it find your ticket. Can you send me your email address to dig more?

  5. Iwamaka says

    Fannar Ásgrímsson Oxymade is one of the most active developers in the Oxygen community and probably the most prolific in the facebook groups. I own a tonne of the plugins and if you have experience with the other developers Anvesh G sets the standard.

    It’d be great if there were dozens of people working on the Oxygen plugins but in most cases they are small operations. I think the only exception is Oxygen builder team itself.

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